Privacy Policy

We may collect contact details such as name, email address, phone number, company name, country, and any project information you submit through forms, email, Telegram, or other direct communications.

We may also collect basic technical information such as browser type, device information, pages viewed, approximate region, referring page, and security logs needed to keep the website reliable.

We use information to respond to enquiries, prepare quotations, discuss product availability, arrange logistics, provide customer support, improve the website, protect against abuse, and comply with applicable legal obligations.

We do not sell personal information.

Where applicable, we process personal information to take steps before entering into a contract, perform a contract, pursue legitimate business interests, comply with legal obligations, or based on consent where required.

We may share limited information with service providers, logistics partners, professional advisers, hosting providers, or public authorities when required by law.

Partners and providers are expected to use the information only for the relevant business purpose.

We keep personal information only for as long as needed for the purposes described above, including quotation history, customer communication, accounting, dispute resolution, and legal compliance.

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability, or withdraw consent.

To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration.

For privacy questions, contact GranitCore at sales@granitcore.com or through the contact channels listed on this website.